FAQs

Where are you located?

While we’re rooted in the White Mountains of New Hampshire, our location is wherever you are! No storefront here—we bring the goods to you, your event, or wherever you’d like to meet. Skip the overhead; storefronts are for pushing stock, not us. With thousands of suppliers, we don’t shelf it—we source it, custom for you. Samples? Sure. Random tees? Never. Let’s get creative!

Do you have a catalog I can look through?

No, but that’s totally on purpose! Handing you a giant catalog might sound helpful, but let’s be real—it’s overwhelming, and you’ve probably got better things to do than flip through endless pages. Instead, just tell us what you’re after (even if it’s vague!), and we’ll handle the heavy lifting. With thousands of suppliers at our fingertips—many offering similar stuff—we’ll sift through the options, pick the best fit for your budget and timeline, and bring you something worth getting excited about.

What’s this “concierge service” thing all about?

It means you’re not just picking from a catalog and calling it a day. I work with you personally—think of me as your creative sidekick—digging into what you want and hunting down unique items that fit your vision. It’s all about crafting something special, not just slapping a logo on a cheap tee.

Do you have minimums?

We don’t have published minimum because we love helping businesses, events and unique projects shine and that could mean a very small order. That said, we’re not really built for one-off, basic orders – there are other spots for that. We’re happiest with runs that let us flex our creativity and quality.

Besides apparel, what else can I put my logo or design on?

The possibilities are truly endless, but aside from the normal t-shirts, hoodies, jackets, hats, etc., we can get you any other products that can be decorated such as drinkware, notebooks, sports uniforms, camp chairs, grills… the list could go on. Sky’s the limit! Check out our services page for some other ideas of what we’ve done for other clients.

Do you offer embroidery?

Yes! We offer embroidery and expert digitizing so your logo or design looks amazing on whatever it gets stitched on.

Will you print or embroider products I already have?

Unfortunately no. The primary reason we don’t accept customer provided products is control. This might be sound ‘overbearing’, but in order to provide you with the best possible service and end product, we like to source the products we print ourselves.

Can you print at my event or on location?

Most likely yes! There are definitely details and requirements that need to be met but in general, we love bringing the magic to you. Live on-location is quite honestly one of our favorite things to do. It’s perfect for team events, client giveaways or just adding some wow to your gathering. Watching a design come to life in front of your eyes? Game changer.

How long does it take to get my order?

It depends on the project—custom designs, product sourcing, and decoration methods all play a role. Once we nail down the details, I’ll give you a timeline that works. Rush options are absolutely possible but I always like talking early so we don’t compromise the good stuff.